A tracking number will be e-mailed upon shipment of your order. The fixed/free shipping prices for shipping & handling charges only applies to residents of the continental United States. Extra charges will apply for shipments to Hawaii, Alaska, US Territories, and APO/FPO. A sales representative will contact you regarding the extra shipping costs.
We normally ship within 48-72 hours after receipt of a cleared Paypal or Credit Card payment with a confirmed address before 5 PM Pacific Standard Time during weekdays if the wheels are readily available. There are times that shipping will take longer: back-ordered items, items that did not pass quality checks, etc. We will inform the customer if there is a foreseeable shipment delay.
To ensure a fast and safe delivery we use FedEx, DHL, USPS, UPS and a variety of Ground/Air shipping and freight services. Available shipping methods may vary for different destinations. There are other products that require more time, generally due to physical location, carrier or warehouse accessibility, and other conditions that are out of control of Wheel 1 Factory or the shipping provider. For custom or made to order items shipping time varies dramatically as they may have to be manufactured, painted, modified, and or assembled.
Products that are oversized must ship truck freight / LTL which differs from ground shipments. NOTE: These oversized items require inspection and a signature upon delivery.
All shipments to HI, AK, PR, APOs, Guam, & Virgin Islands might require extra shipping charges.
All shipments to international destinations are subject to additional shipping charges which may not be captured until after the order has been placed. It is the recipient's responsibility to pay all applicable duties, taxes, and brokerage fees.
NOTICE: During the holiday season and the COVID-19 pandemic, there will be shipping delays due to the amount of merchandise being shipped through shipping providers. Please understand that this is out of our control, and customers understand and agree that shipping delays are acceptable.